Frequently asked questions

How can I book a table?

You can book via our website on the Book a Table page, by phone on 01664 793324, or in-person during our opening hours.

Please note that our phone/ email is unmonitored on the days we are closed, and we may be unable to answer calls during busy service times. Voice messages can be left, please ensure to leave your contact details.

Callbacks are not available outside of our opening times. We are closed Monday-Wednesday.

If your preferred dining time isn’t available, please don’t be discouraged. Due to high demand, some dining times do become fully booked.

If your preferred time isn’t available online, please contact The Noel’s Arms directly by telephone or email. We’ll always do our very best to accommodate you, whether that’s by offering an earlier or later dining time or advising you if any cancellations become available.

Our online booking system will automatically suggest alternative dining times on the same day where availability exists. If we’re fully booked for that date, it will also display the next available dates.

We’d be delighted to help wherever we can and look forward to welcoming you to The Noel’s Arms.

Entering your credit card details is required to confirm your booking (as requested/ when prompted). The registered card will only be charged in the event of a late cancellation (within 48 of the booking), or No-Show

Note: See cancellation policy for more details.

Add a message when booking; whilst we cannot guarantee it, we’ll see what we can do.

Note: A single Party of six (6) is given priority when booking the table facing the Kitchen/Chef’s Table.

We don’t have a maximum booking size and are delighted to welcome both small and large groups.

For bookings of more than six guests, we kindly ask that you contact The Noel’s Arms directly by telephone or email. This allows us to discuss your requirements and ensure we can provide the best possible dining experience for your group.

Yes, The Noel’s Arms is available for private and exclusive hire seven days a week.

Whether you’re planning a wedding reception, christening, birthday celebration, anniversary, corporate event or another special occasion, we’d be delighted to help create a memorable experience.

Please contact us directly by telephone or email to discuss your requirements. We’ll work with you to tailor your event, including bespoke menus and catering options wherever possible, ensuring everything is designed to suit your guests and your occasion.

When booking, you will be advised of the maximum duration of your stay. During busy times, we may require the table for a later booking.

For a more relaxed evening, we recommend booking after 7pm. For a leisurely lunch, earlier booking slots are best (for example 12pm or 12:30pm).

We are currently taking bookings for up to 6 months in advance. Please note we reserve the right to cancel bookings at any time.

Seasonally, around every 2-3 months. Certain dishes or ingredients may also change day-to-day, subject to availability and supply/demand.

Yes, gift vouchers are available to purchase from The Noel’s Arms.

Simply pop in and see us, give us a call, or send us an email, and we’ll be happy to prepare a gift voucher for you. Gift vouchers make the perfect present for birthdays, anniversaries, celebrations, or simply to treat someone special.

If you have any questions or would like to arrange a voucher, please don’t hesitate to get in touch.

Yes. In the coming months, our newly refurbished apartments will be available to book either directly via our website, over the phone, and through popular booking sites. More details will follow once they are ready.

Yes, if we have space available. During busy times this may not be possible, as priority is given to diners with reservations, but feel free to ask at the door.

Yes, we have a courtyard to the rear of the building. Please ask the team for directions.

Unfortunately, we only permit guide and assistance dogs.

Yes. We have a mobility ramp that can be put in place at the front entrance (two steps, double doors, wide entrance). It can also be used inside to provide access to our accessible toilet. Please add a note when booking if you require the ramp and assistance.